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Last updated: January 2024

Introduction

fell-bridge is committed to protecting the privacy and personal data of all individuals, including those located in the European Economic Area (EEA) and the United Kingdom. This page outlines our compliance with the General Data Protection Regulation (GDPR) and your rights under this regulation.

Data Controller

fell-bridge acts as the data controller for personal information collected through our website and services. This means we determine the purposes and means of processing your personal data.

Contact details:
fell-bridge
250 University Avenue, Suite 400
Toronto, ON M5H 3E5, Canada
Email: [email protected]

Lawful Basis for Processing

We process personal data under the following lawful bases as defined by GDPR:

Your Rights Under GDPR

If you are located in the EEA or UK, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within one month of receiving your request.

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected or when you withdraw consent.

Right to Restrict Processing

You have the right to request that we limit the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects. We do not currently engage in such automated decision-making.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. In complex cases, we may extend this period by an additional two months, in which case we will inform you of the extension and the reasons for it.

To protect your privacy and security, we may need to verify your identity before processing your request.

International Data Transfers

As fell-bridge is based in Canada, your personal data may be processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. For any transfers to countries without an adequacy decision, we implement appropriate safeguards such as standard contractual clauses.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When determining retention periods, we consider the nature and sensitivity of the data, the purposes for processing, and applicable legal requirements.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Complaints

If you believe that we have not handled your personal data properly or have not responded adequately to your requests, you have the right to lodge a complaint with a supervisory authority. For EEA residents, this would be the data protection authority in your country of residence.

Updates to This Information

We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For questions about GDPR or to exercise your data protection rights, please contact us:

fell-bridge
250 University Avenue, Suite 400
Toronto, ON M5H 3E5, Canada
Email: [email protected]